The player got no reply from the casino after he requested withdrawal and sent the required documentation. The player, Spoon2001, complained concerning the insufficient information he received from the casino. A withdrawal was made by him request, sent over the necessary documents via fax and email and since that ever, he hasn’t heard from the casino again. Over a month He has been looking forward to his winning for.
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- Out of this insufficient communication from the casino’s side, the ball player was one of many frustrated customers.
The ball player was very frustrated due to an extremely long withdrawal procedure for his winning that was put into payment installments. The player, Mr.Bossman, made a withdrawal request of $23,000. He was told by the casino that he’d be paid in payment installments of $2,500 every fourteen days.
Later on, the player confirmed that she received all three checks but she never confirmed that they cleared. We believe that the player received her money at last. Long withdrawal process where in fact the player had been looking forward to his payment for over 8 weeks.
Withdrawal Issues And Unresponsive Casino
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The player complained about lengthy withdrawal process. He wasn’t expecting the payment to arrive with a 2-month delay. The player was having issues with the verification because he was getting a new driving license. The player was waiting for his payment nonetheless it couldn’t be verified due to missing documents.
The Casino Failed To Self
The player, Stuart, requested five withdrawals. He had received two of these in the levels of $286 and $550.
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In this full case, the casino was in touch with the player and communicated the complete time, regarding this payment. We consider this delayed payment probably paid. However, the player complained about receiving only $200 from the full total withdrawal of $1400.
They also said they tried to contact the player multiple times via email but never received any response from the player. The player said all their accusations were false. The player claimed his last withdrawal from a month ago took 2 weeks to be approved but still hasn’t been paid out. The player claimed an amount of more than $2000.
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There was no further response from either side. In this uncertain case, we couldn’t decide if the casino had a justification for delaying the withdrawal requests. Player’s account got blocked and their money confiscated without the explanation from the casino. Following the player requested a withdrawal, it had been declined and their money was returned with their account. Later on, the player won almost $10,000, requested a new withdrawal and sent all necessary documents for verification. The casino decided to pay the winnings in 4 payment installments of $2,500 each.
The casino, later on, contacted the ball player and informed them that the next and last payment should’ve arrived soon. However, they received the prior payment with the delay, that one was likely to be paid with delay aswell. The player requested a withdrawal but for a long time, the casino had problems with the processing and refused to utilize an alternative approach to funds transfer. The ball player canceled their withdrawal and decided to close the account.
Month Later The Ball Player Was Still Not Paid One
The reputation rating may be the main metric we use to spell it out the trustworthiness, fairness, and quality of most online casinos in our database. We currently have 21 complaints directly about this casino in our database, along with 224 complaints about other casinos linked to it. Because of these complaints, we’ve with all this casino 4,014 black points in total, out which 1,041 come from related casinos. You can find more info about all the complaints and black points below.
The casino stopped communicating with the player and didn’t react to this complaint either. 15 days after a withdrawal request the player got an email saying it turned out declined without a reason. He got different answers from the support Later.
Withdrawal Was Approved However The Payment Got Delayed
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The Casino Promised A Refund To The Ball Player But Later On, They Just Sent A Partial Quantity Of It And Closed Their Account
The player was claimed by The casino had threatened to accomplish chargebacks on her deposits, that was why her account was closed. We think this is the valid reason for an account closure. The casino offered to refund the player’s deposits, however, it took too long. We have no given information if the deposits have already been refunded or not.
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Another case of long withdrawal processing extremely. In this case, the player complained that the withdrawal took way a lot longer than 7 business days. We knew that this casino was popular for extremely slow withdrawals (sometimes 2+ months). We think that in this full case, the player began to be nervous too soon and the amount of money was paid out. Delayed payment, a confirmation was wanted by the ball player of the payment, 2 months after the withdrawal request there was still no transfer. Player has been complaining for 2 2 months following a withdrawal had been made by him request.